| Geographical Information System (GIS) is a collaboration of integrated technologies for sharing geographic knowledge. Computer World partners with GISTEC to provide GIS services to our customers.
Our Professional Services in partnership with GISTEC employs the latest GIS techniques and tools to provide effective solutions and support to a broad range of user organizations through out the world. Professional Services staff members have an in-depth understanding of ESRI software, and practical experience integrating ESRI software with related technologies.
Through GISTEC we offer an extensive range of high-quality professional services supporting GIS strategy, consulting, infrastructure planning, database development, application programming, systems integration, enterprise testing, and implementation services to customers. Our Professional Services also offers domain-specific expertise for a wide variety of industries and that includes Government, Environmental, Utilities, Energy, Defense and Transportation and Logistics.
Our Professional Services in partnership with GISTEC include:
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GIS Consulting Technology Services:
Matching the appropriate ESRI technology to business processes and requirements is fundamental to the success of GIS in the enterprise. Our Professional Services supports customers by clearly communicating ESRI’s overall technology direction and developing high-level GIS solution strategies based on customers’ specific business needs. Technology strategy services are complemented by expertise in geodatabase design and best practices and are conducted as consulting services and workshops. Our Professional Services works to ensure recommended solution strategies apply to the changing business needs of customers.
User Needs Analysis:
Our Professional Services provides user need and requirement analysis to understand customer requirements and translating to deliverables.
Data Modeling and GeoDatabase Design:
Our Professional Services helps users establish integrated system architecture design strategies for developing and maintaining enterprise GIS solutions. Professional Services staff members promote successful GIS implementations within distributed computing environments that require attention to infrastructure planning including platform sizing, client/server architecture design, and network communication planning.
Custom Applications Development:
Our Professional Services includes, design and develop applications of GIS technology, ranging from small desktop deployments to large turnkey enterprise solutions with GIS integration with existing business systems, databases and operating systems.
Internet GIS Services:
Our Professional Services provides Intranet/Internet enabling GIS services, spatial analysis over web, integrating of GIS applications with Internet Map Servers and Migration of Legacy and Client Server system onto Internet based GIS applications.
Document Management and Workflow Services:
Our Enterprise Content Management Professional team provides Hummingbird Document Management and Workflow solutions and services to integrate with GIS System.
Technical Support and Maintanance of Software:
Our Professional Services team, at Computer World stands ready to assist you with hardware and software issues that may arise. On-Site, In-House, After Hours, Pre-Paid Packages – you choose the servicing option that best suits your needs. Our Professional Services team serves as a dedicated resource for solving network and application related issues. They can be reached 8:00 AM to 1:30 PM Saturday through Wednesday and on Thursday from 8:00 AM to 1:00 PM, by calling (973) 17293 493. Trained in providing telephone support and triage, our Professional Services team can often diagnose and solve your problem prior to dispatching a hardware or software engineer to your site.
Our software maintenance program includes technical support through web and phone, software updates. When you participate in the software maintenance program, you automatically receive the newest versions of the software upon release at no additional cost. This allows you and your organization to keep up with the latest software technology developments, take advantage of usability improvements, and manage software licenses more easily. Being part of the Software Maintenance Program provides you with; |
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Automatic shipment of software updates to keep your software products current |
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Technical Support assistance from skilled and experienced analysts |
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Implementation of turnkey systems comprising hardware, software, data, training, and system integration:
Our Professional Services supports both long- and short-term implementations for a broad spectrum of customers. Implementation services include consulting, technical services, and custom training to assist organizations implementing GIS for the first time as well as those deploying enterprise GIS solutions. Our Professional Services staff members work on- or off-site to support specific user requirements including installation and configuration, enterprise systems integration, and performance and scalability testing. |
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