Your One Source for Dell, HP Delivery Services
Computer World is a premier IT technology organization offering world-class hardware products and value-added services, a leading reseller offering services on Dell™, HP and Captaris products. We provide deployment management services to improve your agility, cut costs, and reduce downtime. Computer World hardware customer support department consists of By of the most talented trained and certified engineers and technicians help our customers identify the road map to surviving today's technologies.
Our client and server services align your systems with business goals so you can leverage opportunities, count on consistent, predictable performance and stay on top of change in a competitive world. These services are focused on consolidating systems, centralizing system management framework, reducing data fragmentation and standardizing processes.
Computer World Hardware customer benefits include: |
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On-time delivery |
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Dedicated resources that provide pre-sales consulting, and post-sale warranty support |
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Professional integration services, including asset tagging, application configuration and networking |
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Our engineers and technicians, at Computer World stand ready to assist you with hardware issues that may arise. On-Site, In-House, After Hours, Pre-Paid Packages – you choose the servicing option that best suits your needs.
Computer World Customer Support Services helps enterprise, small-to-medium and consumer customers in hardware installation and configuration, warranty replacement, troubleshooting, technical maintenance services. Our services portfolio includes:
 Help Desk and Onsite Support
Outsourced IT
Technology Evaluation and Proof-of-Concept
Hardware Deployment
Support Services (Onsite) |
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Help Desk and Onsite Support
Our customer support team serves as a dedicated resource for solving network and application related issues. They can be reached 8:00 AM to 1:30 PM Saturday through Wednesday and on Thursday from 8:00 AM to 1:00 PM, by calling (973) 17293 493. Trained in providing telephone support and triage, our Service Department can often diagnose and solve your problem prior to dispatching an engineer to your site.
Our Senior Server and Storage Engineers work in a team environment allowing for a shared knowledge of networking hardware, operating systems, applications, and specific customer needs. This shared knowledge and team environment expedites the solution to your specific issue.
Outsourced IT
Computer World specializes in providing skilled resources to support, manage and protect your company's ever changing technology systems. Our support team gives your business the human resources needed to maximize growth and protect your enterprise from costly "down time".
We deliver a complete range of professional services from the initial planning meeting to the full implementation and project management of Windows NT/2000 /2003, Novell Netware and core networks. From day-today support and upgrades, to emergency service, we will develop a plan to suit your needs and keep it all running smoothly.
Technology Evaluation and Proof-of-Concept
Evaluate Dell Enterprise solutions in your environment with Computer World Services Programs
Computer World services program provide your organization with a hands-on preview of Dell Enterprise solutions on Servers, Blade Technologies and Dell | EMC storage, utilities and architecture and allows you the opportunity to evaluate the technology to determine if it meets your business requirements – all-prior to purchase. Our product evaluation and Proof-of-Concept that provide technical knowledge transfer, lab deployment, and access to Computer World consultants who design and deploy Dell Enterprise solutions on a consistent basis for enterprise customers.
Benefits Include: |
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Cost-effective way to evaluate the technology's benefits |
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Hands on experience with the technology in your environment – at your location |
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One-to-one knowledge transfer with high level expert |
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Opportunity to discuss your unique business needs |
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Ability to evaluate your staffs ability to support the technology |
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